Frequently Asked Questions
Everything you need to know about your TentBox wardrobe.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix faster.
How do I determine my correct size?
Each product page features a detailed sizing guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that sale items are eligible for store credit only.
Are your materials sustainably sourced?
At TentBox, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.
How should I care for my TentBox garments?
To maintain the quality of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are printed on each garment's internal label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.